Terms and Conditions


Health & Safety:

1. Vaccinations are required to protect the health of your cat and the health of those that are unable to be vaccinated. FVRCP only. Rabies or leukaemia are not required.  (Special circumstances will be given to those who are immune compromised.)  

2. We do not accept any responsibility for any virus contracted at the Inn. Although extremely rare, it can happen. This is why vaccinations are so important, the health of your cat is paramount to us.

3. The Inn is a flea-free place. Summer months will require a Vet purchased flea preventative.

4. Any medication administered during your cat’s stay must be vet labelled with your cat’s name.

5. Any pet taken ill during their stay will be treated by a Veterinarian. The Fat Cat Inn is not responsible for any of these fees. (Treatment, Vet Boarding, etc.)

6. Cats sharing the same suite do so at their owner’s risk. If fighting should occur, for the cats safety, we have the right to separately house each cat and the additional charge will be due on collection. (We will contact you for confirmation)

7. One cat per carrier. 

8. We do not accept any responsibility for loss or damage to property or persons while on the premises.

9. We exercise every possible care and attention to the well-being and safety of your cat. However, we do not accept responsibility for problems outside of our control.

Bookings:

1. We operate exactly like a people hotel – your cat is charged for nights stayed. Check out is prior to 12 noon to avoid another nights charge. (Unless the Inn is unable to accommodate this, and in that case, it will be waived.)

2. Bookings cancelled 7 days or less to check in will forfeit $24 deposit. Outside of 7 days, the deposit is applied to next vacation.

3. No refund is given for cats collected earlier than the date booked to check out.

4. Spring Break and Christmas Holidays are a 5 night minimum stay.

Thank you for understanding. As mentioned above, your cat is important to us; these conditions help to ensure that the best care will be given to your cat.